A clear summary of the risks associated with using our services. Please read this in full before opening an account, and ask if anything is unclear.
Exchange rates fluctuate continuously, sometimes sharply, in response to economic data, central-bank decisions, geopolitical events and market sentiment. The rate available to you when you instruct a trade may differ from the rate available a few minutes earlier or later.
If your business’s costs or revenues are denominated in a currency other than your reporting currency, exchange-rate movements will affect your reported financial results. Past movements in any currency pair are not a reliable indicator of future movements.
Our regulated payment partner, The Currency Cloud Limited, is an FCA-authorised Electronic Money Institution (FRN 900199). When funds are posted to your account, e-money is issued in exchange by Currencycloud, and the underlying funds are safeguarded at a reputable bank in accordance with the Electronic Money Regulations 2011.
Safeguarding is not the same as deposit protection under the Financial Services Compensation Scheme (FSCS). The FSCS’s £85,000 deposit-protection scheme applies only to deposits with banks, building societies and credit unions; it does not apply to funds held by Electronic Money Institutions.
Safeguarding does, however, ensure that client funds are kept separate from Currencycloud’s own assets at all times and are not used for Currencycloud’s operating purposes. In the event of Currencycloud’s insolvency — or our own — safeguarded client funds are protected and returned to clients ahead of other creditors. Safeguarding has no upper limit per client.
For a full explanation, see our Safeguarding page.
Forward contracts available through Edwards FX are intended exclusively for the commercial purpose of paying for goods, services or genuine business obligations. They are not investment products and are not suitable for speculation.
You should consider the following risks before entering into a forward:
Forwards are not regulated investment products. They are payment-related instruments tied to genuine commercial transactions.
Any savings figures, rate comparisons, or performance metrics shown on this website — including the “up to 4.2% saving versus high-street banks” figure — are indicative only. They are derived from typical market conditions and historical client experience, and are not guarantees of the saving you will personally achieve.
Actual savings depend on a range of factors including the currency pair, the size of the trade, the timing of the trade, the comparison rate, and the alternative provider being benchmarked against. Past savings or savings achieved by other clients are not a reliable indicator of future savings.
Testimonials displayed on the site reflect individual client experiences. Results may vary depending on transaction size, currency pair, and market conditions at the time of trade.
Currency markets operate around the clock from Sunday evening (UK time) to Friday evening, with periods of higher volatility around major data releases (employment, inflation, interest-rate decisions). Liquidity in some currency pairs can be lower outside London, New York and Asia trading hours, which may widen quoted spreads.
Our dealing desk operates Monday to Friday, 7am–6pm UK time. Trades booked online or via API outside these hours may be subject to revised pricing or queued for execution at the open of the next dealing session, depending on the currency pair and market conditions.
Like any financial-services arrangement, our services involve a chain of parties: Edwards FX as the front office, Currencycloud as the regulated payment and e-money provider, banks holding the safeguarding accounts, and the destination banks receiving outbound payments. Failures, delays or errors at any party in this chain may affect the timing or final outcome of a transaction.
While we and our partners take significant operational measures to mitigate these risks (including reconciliation, redundancy, and regulatory oversight), they cannot be eliminated entirely. We are not liable for failures or delays caused by events outside our reasonable control, as set out in our Terms & Conditions.
If you are tricked into authorising a payment to a fraudster — for example, by a fake invoice from someone impersonating a supplier — the payment is treated as authorised by you, and may not be recoverable. Always verify beneficiary bank details directly with your supplier through a known channel before making large payments, and treat with suspicion any “urgent” change of bank details received by email.
The services we provide are payment services and currency-conversion services. We do not provide investment advice, tax advice, or accounting advice. If you are unsure whether a particular service is suitable for your business, you should seek independent professional advice before proceeding.
If anything in this notice is unclear, please contact your dealer or email info@edwardsfx.io. For complaints, please follow the procedure on our Complaints page. You may have the right to refer an unresolved complaint to the Financial Ombudsman Service.